NYC Emergency Plumber & Sewer
Review Summary
NYC Emergency Plumber & Sewer receives overwhelmingly positive reviews. Customers praise their:
- Professionalism and Expertise: Plumbers are experienced, efficient, and knowledgeable, quickly diagnosing and resolving various plumbing issues, including toilet repairs, shower installations, leak detection, water heater installations, and sewer line clogs.
- Excellent Customer Service: Technicians are described as helpful, friendly, and communicative. They are responsive, arrive on time, and provide clear explanations of the work.
- Reasonable Pricing: Customers find their prices to be fair and competitive.
- Reliability and Trustworthiness: The company is dependable, with some customers using them for decades. They are honest, and some technicians go above and beyond to assist customers.
- Attention to Detail: Technicians take care to protect homes during service, such as wearing shoe coverings.
Some negative feedback mentions an initial issue with a repair, but it was promptly resolved by a different technician.

Reviews
View All on Google4.9
(32 reviews)
Joaquin Casper
I'd want to join the huge list of happy clients NYC Plumbing has amassed. I had a quick yet positive business interaction with them. I called them to schedule a visit from a repairman for the malfunctioning toilet in my master suite and a plumber showed up at my house. Henry the technician was a pleasant man who liked to talk. His experience and training made fixing my toilet look like a breeze. My broken toilet was fixed in less than fifteen minutes. The plumber was only at my house for a brief while, but during that time we had some great conversations. Bravo to NYC Plumbing and its employees.
Christelle Walker
The plumber from NYC Plumbing put in a new shower for us and it looks great and works great. Great work and helpful service!
Troy Reyes
When Davin arrived at my home to help with numerous minor difficulties, he exceeded all previous service repair professionals I had encountered, making him the best. Personal fervor, drive, and kindness and virtue. Instead of sending an uninformed repair specialist from a huge retail store to remove my pipes without considering my home's age, the person gave me alternate advice. I endorse him. Such admirable people are rare. Authentic, honest, and generous people like Mitch are rare. My best wishes for your personal and professional success. Mitch, we're grateful. Rest assured that we will reach you if needed.
kirana anna
I am satisfied with the plumbing service they provided overall. The initial employee performed the task improperly. Leonard entered but neglected to clear the proper conduit. He elected to repair the discharge conduit, resulting in a backup. Henry, the second man, arrived the next day to repair the commode conduit and other issues. Henry and his crew accurately completed the mission. Henry receives a passing grade. They were incredibly helpful!
Luther Donovan
I was facing a critical issue. My hourly water output was 23% higher than usual, and I racked up a $200 water bill as a result. Somewhere, I sprung a leak. Since I live alone, my monthly expenses rarely go over $100. Not extremely customer service oriented, I called a few businesses before turning to online reviews to find a plumber. The reviews for NYC Plumbing were all five stars, so I gave them a ring. I initiated contact with Henry. He estimated a 7 o'clock arrival time and made it. This was a sneaky leak. Nothing within the house betrayed the presence of a leak. He probed every possible direction. Water supply lines were turned off. He excels in his field to an unprecedented degree. But this is the most important part, at least to me. He told me, "nobody ever wakes up thinking they want to call a plumber." The statement holds true. Pipes are the last item on your mind when something goes wrong, because everyone assumes they are indestructible. He is more than simply a business; he has a soul. He was sensitive to my budgetary constraints, and I was impressed by his determination to track down a leak that seemed hopelessly hidden. Few individuals would offer such unselfish assistance as he did. He and his company have earned my highest recommendation, and I intend to use them for all future plumbing work. Outside and inside.
Sedrick Rowe
NYC Emergency Plumber has been used by us on multiple occasions. They fixed a little leak outdoors, updated my water softener and pressure reducer, and installed a new water heater. They discovered the water heater was still covered by the manufacturer's warranty, which resulted in significant cost savings. We had to change out the lighting in the main bedroom this time. When I had a few queries, the proprietor, Henry came to the office to address my issues. Their pricing are reasonable, their service is professiona I can relax knowing that everything was done properly at the end of the day. strong endorsement!
Lila Johnson
For nearly forty years, Henry and Devin have been the only ones we've ever used. Some of their once-young apprentices are now fully-fledged licensed plumbers who have taken care of our plumbing needs in five different homes. Recently, we had a clog in a sewer line that was really challenging to fix, and they did so without stopping. Their rates were reasonable, especially considering the fact that each visit required many hours of work. When it comes to plumbing, we never bother looking elsewhere.
Biatche Doida
Our cellar backed up, and the technician arrived the same day to diagnose the problem and provide an estimate before beginning work. He was extremely knowledgeable and told us precisely what would transpire. I appreciated that he wore a protective covering on his shoes and equipment to avoid leaving traces on my floors. The issue has been resolved, and we are pleased. Amazing response!